Last updated: 6 August 2026. This policy explains delivery timing, coverage and charges for DS Lush orders.
Delivery coverage
We deliver in Lahore and to supported cities across Pakistan. Enter a complete address, city and working phone number at checkout so the correct delivery rate can be calculated.
Delivery charges
| Destination | Flat charge |
|---|---|
| Lahore | Rs. 200 per order |
| Other supported Pakistani cities | Rs. 500 per order |
Delivery time
Standard orders normally arrive within 3–5 working days after order confirmation. Personalized, handmade or large custom orders may require additional preparation time when stated on the product page or confirmed on WhatsApp.
Order confirmation
An order is considered confirmed after the required customer details and payment arrangement have been verified. Order updates are sent using the email and phone details entered at checkout.
Our flowers and substitutions
Our artificial flowers are restocked in batches. If an item is unavailable, we may use a flower or presentation element of similar colour, style and value. We will contact you before making a significant change.
Delays and recipient availability
Delivery can be affected by weather, traffic, public holidays, courier disruption or an incomplete address. If the recipient cannot be reached, re-delivery charges may apply.
Checking your order
Please inspect the order on arrival. If it is damaged, incorrect or materially different from the confirmed order, send clear photographs on WhatsApp as soon as possible and review our Return, Refund & Cancellation Policy.
Contact
WhatsApp: +92 323 8846797
Email: dsbouquetsofficial@gmail.com
Working hours: Monday to Saturday, 10:00 AM to 8:00 PM
Delivery charges and urgent orders
Standard delivery costs Rs. 350 within Lahore and Rs. 500 to other supported Pakistani cities. Standard orders normally arrive within 3 to 5 working days after confirmation.
Same-day and next-day stock bouquet orders
For eligible in-stock bouquets, a same-day or next-day urgency request costs an additional Rs. 500 per order, in addition to the normal delivery charge. Select delivery urgency at checkout. The urgency fee is charged once per order, not per bouquet. Availability and the requested delivery date must be confirmed by our team and depend on stock, destination, order time and delivery capacity.
Urgent custom orders
Urgency charges for custom, picture-based or made-to-request orders are quoted when you place the order, before you confirm it. The fixed Rs. 500 stock bouquet urgency fee does not apply automatically to custom orders. Contact us on WhatsApp to confirm the design, availability, urgency charge and final total before preparation.
Delivery urgency and delivery timeslots are separate choices. Any charge for a selected timeslot is shown separately at checkout.